Privacy Policy

What information do we gather and track, and what do we do with it?

Information gathered from your use of our site

We gather the following anonymous information in aggregate form: browser type (e.g. Internet Explorer, Netscape Navigator), operating system (e.g. Windows, MacOS, Linux), IP address, and Internet domain (e.g. Demon, AOL).

We use “cookies” to store certain types of information each time you interact with us. Cookies enable our system to recognise your computer and allow us to see how you use our site. For example, we may track the areas of our site you visit to see what interests you in particular, and which sites you accessed our site from and leave our site to visit next. Remember that most browsers allow you to stop receiving cookies if you want – you can usually do this from your own computer.

Information gathered via email

Certain parts of our Site provide enquiry and contact us forms. Our forms request that you give us certain information which personally identifies you.
We will use the information which you provide to fulfil your request, order or enquiry. We may contact you in the future about some other aspect of your work, but if it is your wish that we do not, please let us know by ticking the appropriate box, or by contacting us at the address below.

At The Alnwick Garden we take our responsibilities under the Data Protection Act very seriously. As well as a legal requirement, this is an important customer service issue. If at any time you believe we have contacted you inappropriately, please let us know.

Sharing and international transfer of information

We will not provide any of the personal information you give to us to any third party, except with your prior express consent.
We will retain the personal information you provide within the United Kingdom , and will not transfer it to any other country, except with your prior and express consent.

Links to third party sites

Our site contains links to other sites. The Alnwick Garden is not responsible for the privacy practices, or the content, of those websites. If you have followed a link from the National Trust website to another website you may then be supplying data directly to a third party yourself.

Registered office

This website is operated by The Alnwick Garden, Denwick Lane , Alnwick, Northumberland , NE66 1YU .

How can I change my personal information?
How can I opt-out of receiving information and newsletters?
Who can I contact with a question about your privacy policy?

For answers to any or all of the above questions please contact The Alnwick Garden.

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